This Privacy Policy describes how Pixbots Private Limited ("LynxTrac", "we", "us") collects, uses, and shares personal data when you access lynxtrac.com or use the LynxTrac platform.
1. Information we collect
We collect the following categories of information:
- Account information: name, email, billing address, and payment details.
- Usage data: IP address, browser type, device metadata, pages viewed, and timestamps.
- Communications: support requests, feedback, and any correspondence you send us.
- Payment information: processed by third-party payment processors — we do not store card numbers.
2. How we use your information
We use personal data to:
- Deliver and operate the LynxTrac service
- Manage your account and authenticate access
- Provide customer support and respond to inquiries
- Detect, prevent, and address fraud, abuse, or technical issues
- Send transactional communications about billing, security, and service updates
- Analyze product usage to improve features, performance, and reliability
3. Data sharing
We do not sell your personal data. We share data only in the following cases:
- With service providers who operate infrastructure on our behalf (hosting, email delivery, analytics), bound by confidentiality obligations.
- With law enforcement when legally required, subject to applicable legal process.
- During a merger, acquisition, or business restructuring, with prior user notification.
4. Data storage & retention
Account data is retained while your account remains active. Deleted accounts may be permanently purged after a retention period, except where records must be kept for legal or accounting reasons.
5. Security
We apply industry-standard technical and organizational protections — including encryption in transit, restricted access, and logging. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Request a portable export of your data
- Object to or restrict certain processing activities
- Receive notification of material changes to this policy
To exercise any of these rights, email contact@lynxtrac.com.
7. Children's privacy
Our service is not intended for individuals under 18. If we discover we have collected data from a minor, we will delete it immediately.
8. International transfers
By using LynxTrac, you acknowledge that your data may be processed in jurisdictions outside your home country. We take reasonable measures to ensure transfers comply with applicable law.
9. Changes to this policy
We may update this policy from time to time. Material changes will be announced via email or in-app notification. Continued use after updates constitutes acceptance.
10. Contact
For privacy questions, contact contact@lynxtrac.com.