Remote Monitoring & Management

Modern RMM built for IT teams, MSPs, and growing organizations

Reduce noise, automate routine work, and streamline operations with a unified dashboard for endpoint management.

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Core capabilities

Everything in one supervised agent

Device & application monitoring

Real-time tracking of servers, workstations, and applications — CPU, memory, disk, network, agent and app heartbeats, plus user-definable health probes. Silent-device detection alerts when expected signals stop arriving.

Patch & software management

Windows patches from the Microsoft MSRC catalog, Linux distro patches, and application-level patching — with policies, maintenance windows, multi-level approvals, rollback plans, and daily compliance snapshots.

Compliance-ready controls

RBAC, TOTP 2FA, AES-256-GCM encryption at rest, HTTPS transport, HMAC-signed API keys, and a comprehensive immutable audit trail — plus built-in scanning for CIS, PCI-DSS, HIPAA, and SOC 2 in the cloud module.

Remote support & control

Browser-based remote desktop and SSH with server-side session recording, per-user credential isolation, file-transfer audit, and per-endpoint permission controls.

Automation & scripting

Reusable PowerShell, Bash, and shell scripts run fleet-wide. Cron or rate-based schedules, a resilient command queue deduplicated per device, and stdout/stderr captured to the console.

Reporting & alerts

Real-time metrics dashboards (Recharts), threshold alerts on CPU/memory/disk/network/custom metrics, and fleet-wide patch compliance views — routed to email, Slack, webhook, or in-app.

Beyond patching

Service, Docker, DB & firewall managers — all in the console

RMM doesn't stop at monitoring and patching. Manage the services and infrastructure running on every device.

Service & process manager

Start, stop, restart Windows services and Linux daemons; inspect the live process tree; manage startup type, dependencies, and auto-restart policies.

Docker management

Container inventory and lifecycle (start / stop / remove), live stats, Compose file management, image, network, and volume configuration — right from the console.

Database monitoring

SQL Server, Oracle, and MySQL discovery with encrypted connection credentials, backup-job monitoring, recovery points, restore workflows, and retention vaults.

Firewall & security manager

Administer Windows Firewall rules and advanced security policies, inspect the security event log, and apply policy templates across the fleet.

Software policies

Enforce required apps and block prohibited apps with targeted software policies. Track compliance, license usage, and expiry with remediation workflows.

Release orchestration

Multi-stage release workflow with approval gates, release templates, rollback on validation failure, and per-device state tracking.

Enterprise deployment

Deploy at scale with the tools you already have

Silent installers for Group Policy, SCCM, and Intune. Per-customer activation keys. Windows Hello over remote desktop.

Silent install for GPO / SCCM / Intune

LynxTrac-Agent-Installer.exe /S /APIKEY=<key> /D=<path> — bind every agent to the right tenant on first check-in. Linux one-liner installs .deb / .rpm; macOS supported out of the box.

Credential provider for Windows Hello

A bundled Windows credential provider DLL lets technicians unlock locked remote sessions with fingerprint, PIN, or security key — no more "someone has to walk to the desk".

Install modes to match the rollout

Full agent, headless monitoring-only (default on Linux), or a dedicated Remote Viewer installer for technicians who only need to consume sessions.

Why teams choose LynxTrac

Ship less overhead, more outcomes

LynxTrac replaces a patchwork of point tools with one lightweight agent that handles the whole RMM stack.

  • Silent enterprise install for GPO, SCCM, and Intune (/S /APIKEY=)
  • Zero VPN required — outbound-only agent connections
  • Windows (x64), macOS, and Linux (Debian/Ubuntu/RHEL/CentOS/Rocky/Fedora)
  • Headless monitoring-only mode or full agent with remote desktop
  • Comprehensive, immutable audit across patches, sessions, and file transfers
  • Built-in cloud compliance scanning: CIS, PCI-DSS, HIPAA, SOC 2

One supervised agent. Every device.

A supervisor process manages independent workers for monitoring, patching, scripting, remote desktop, and log shipping — all built natively in Rust for low overhead.

  • →Uninstalls cleanly, no residual services
  • →Signed binaries for Windows, macOS, Linux
  • →Outbound connections only — works behind NAT
  • →Signed auto-update manifests with rollback on failure
FAQ

Common questions

What is Remote Monitoring & Management (RMM)?
RMM is software that enables centralized monitoring, management, and maintenance of all your organization's devices — servers, workstations, and the applications running on them — from one dashboard.
How does LynxTrac ensure security?
AES-256-GCM encryption at rest for credentials and secrets, HTTPS everywhere for transit, TOTP-based two-factor authentication (Google Authenticator, Authy, Microsoft Authenticator) with backup codes, HMAC-signed API keys, role-based access controls with row-level tenant isolation, and a comprehensive immutable audit trail.
What are automated updates?
Patch workflows pull Windows updates from the Microsoft MSRC catalog and Linux updates from distro-aware catalogs, apply them on schedule within defined maintenance windows, and track per-device state (pending → in-progress → success/failed) with a rollback plan and daily compliance snapshots.
How can I access remote support?
Initiate secure remote desktop or SSH sessions directly from the dashboard — no VPN, no port forwarding, fully audited.
What notifications will I receive?
Instant alerts for device health, performance thresholds, failed patches, and security incidents, routed to email, Slack, or your ticketing system.
Is LynxTrac RMM suitable for small and large IT teams?
Yes. LynxTrac scales seamlessly from a few endpoints to tens of thousands, with the same agent and UI.

Ready to run RMM the modern way?

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